Consistency Across All User Interfaces
FSupport Multiple User Interfaces
–Multiple Access Methods Supported
Examples — DTMF, Voice-Activation, ADSI Terminal, Windows PC, Macintosh
–Extendible as New UI’s Are Developed
Example — Icons for GUI’s for PC’s, & PIC’s for Video Phones PC’s
–All Interfaces Are Created Equal
Example — Configurable F5 Key on a PC Matched with Configurable #5 of DTMF Phone