21
Meeting the Service Creation
Challenge Using the ISCP
Customer-Centered Profiles
Customer
Context
Service
Context
Customer
Subscription
Customer Features -- PIM, Daytimer, Phonebook, Customer States,
Service Contexts, etc.
Telephony Features
--
CND, FCF,
FCW, VMail, etc
Mgt Features -- Billing, Language, etc..
Daytimer -- BusinessHours, Holidays, Vacation,
etc.
Phonebook -- Friends, Family, Customers, Clients,
VIP, etc.
States -- DoNotDisturb,
Open, Leisure,
Meeting, Mobile, etc.
Contents -- ClientMsg, Scan4
IF BusinessHours &
Clients & InMeeting THEN VMail w/ ClientMsg
IF Mobile & VIP THEN FCF MyMobile
IF Mobile THEN VMail w/ MobileMsg